The News Industry Faces a Troubling Future: What's Next?
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The Deteriorating Trust in News Media
Recent weeks have seen a surge of disheartening news regarding the state of journalism. A Gallup poll has revealed that American trust in mainstream news sources is at an all-time low. Additionally, The New York Times highlighted a trend where Silicon Valley companies, once significant traffic sources for news outlets, are now distancing themselves from them. Factors such as link taxes, content moderation challenges, advertising restrictions, and audience fatigue have made "news" less appealing for modern attention-driven businesses. Even Threads, Meta's competitor to Twitter, has opted to minimize the emphasis on current events within its platform.
For those of us who have spent considerable time in the news industry, this situation feels like a classic "dog bites man" scenario. The Times' article centered around the departure of Campbell Brown, Meta’s liaison for news. Those familiar with Brown's tenure understood the underlying issues. Hired in 2017 to bridge Facebook’s turbulent relationship with the media, she candidly advised against cultivating a partnership with the platform back in early 2019 when we were launching The Recount.
The Recount initially aligned with Twitter, which was then at the forefront of online news. While this partnership held promise for a brief period, our focus on covering news led us to grim topics: political turmoil, global pandemics, and racially charged violence—subjects that do not typically attract advertising revenue. Following Elon Musk's acquisition of Twitter, we merged The Recount with another news startup, one that shifted its focus away from U.S. politics. For the past year, I've found satisfaction in not running a news business—and stepping away from Twitter.
However, I can't help but contemplate the fundamental issues affecting our collective relationship with "the news." Why is the endeavor of communicating the truth proving to be such a challenging business?
Reassessing the Future of Journalism
It seems I will need to formulate some solid answers to these pressing questions soon, as I’m scheduled to teach a course on news business models at Northeastern University next year. This isn't my first attempt at enlightening aspiring journalists about the challenges they face in the industry; I taught a similar course two decades ago at UC Berkeley’s Graduate School of Journalism. Back in 2003, social media was nonexistent, and although print media was declining, it hadn’t yet reached a state of total collapse.
Since then, over 25,000 journalism positions have vanished from local newsrooms. As this trend escalated, I have either launched or invested in more than a dozen news-related ventures, none of which significantly impacted the landscape. Finding reliable backing for innovative journalism remains a daunting task. While there are instances of success in what can broadly be termed “news,” very few relate specifically to “hard news”—the daily grind of beat reporting.
Section 1.1 Exploring Potential Solutions
What steps can be taken to address these challenges? As anticipated, there are no straightforward answers. Here are several strategies that news organizations are exploring, all complicated by a significant truth: when people express a desire for the truth, they often seek a version that aligns with their biases, leaving limited space for objective reporting.
- Pursue a For-Profit Model
Historically, most newsrooms have relied on this funding model. In an era when news outlets monopolized audience attention and could secure both advertising and subscription revenue, this approach thrived. However, the Internet has fractured the information landscape. Consumers stopped paying for content that was freely available online, and advertising dollars shifted to platforms like Instagram and Google. Digital publications have attempted to adapt by diversifying their offerings—embracing events, commerce, and soft news—but excelling in these areas remains a challenge for those primarily focused on hard news.
- Target Niche Markets
A viable strategy in today’s post-digital landscape is to cater to a specific audience willing to pay for specialized reporting, alongside niche advertisers. This approach has been successfully adopted by outlets like The Information, which covers technology, and Skift, which focuses on travel. However, industry-focused sites often face challenges, including potential biases stemming from close relationships with their sectors.
- Utilize Substack and Similar Platforms
Independent journalism has found success at the micro-niche level through platforms like Judd Legum's Popular Information and Heather Cox Richardson's Letters from an American. However, these newsletters can invite allegations of bias as they often cater to a particular audience. Furthermore, scaling up these one-person newsrooms presents its own set of challenges.
- Government Funding
In many liberal democracies, government funding has been established to support journalistic efforts, primarily in broadcasting. Examples include the UK’s Television License, which has been implemented in various European nations and beyond. Advocates like Steven Waldman argue that investing in local journalism could yield substantial returns by uncovering corruption and fraud. Nonetheless, achieving bipartisan agreement on government-supported journalism in the U.S. seems unlikely.
- Philanthropic Support
In the absence of government action, funding for innovative journalism often relies on philanthropists motivated by a complex mix of altruism and ambition. This model has enabled organizations like Report for America to support hundreds of local journalists. However, depending on wealthy benefactors poses its own risks, including potential conflicts of interest.
- Corporate Responsibility
If journalism is deemed essential for democracy, and democracy is crucial for stable economies, then corporations should be encouraged to support journalism as part of their corporate social responsibility. However, given the current political climate, it’s unlikely that Fortune 500 companies will risk alienating polarized audiences by endorsing journalism.
Conclusion: A Glimmer of Hope?
So, where does that leave us? Faced with a lack of favorable options, I find myself leaning towards the idea of government support for journalism, despite its complexities. Regardless, I remain optimistic for reasons I can’t entirely articulate. Perhaps it’s the belief that people will eventually tire of being poorly informed, as noted by The Atlantic's executive editor in a recent Times article: “Direct connections to your readership are obviously important. We as humans and readers should not be going only to three all-powerful, attention-consuming megaplatforms to make us curious and informed.”
One can hope for a shift in the tide.
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